CRM Magazine - Customer Relationship Management, Social …
Nov 14, 2024 · destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future.
Melissa Launches DataGen API
Oct 22, 2024 · Melissa today launched its DataGen API, a third-party data resource available for on-demand address, resident, consumer, property, and business data. It merges demographics, firmographics, location intelligence, and property information. "DataGen addresses the data inaccuracies that can plague an organization, challenging its ability to make ...
The Best Small and Midmarket CRM Suite: The 2024 CRM
Sep 3, 2024 · The Top Five. Flexibility is a key consideration for SMBs when it comes to their CRM systems, and this is where Creatio shines, according to analysts.Kate Leggett, a vice president and principal analyst at Forrester Research, says Creatio’s SMB CRM product “is a uniquely composable CRM” that lets users choose which capabilities to deploy, pointing out that its solution “helps provide ...
October 2024 - Destination CRM
Oct 1, 2024 · Voice AI Joins the CRM Conversation. Phillip Britt // 01 Oct 2024. Integrating voice technology, conversational AI, and CRM systems can vastly improve the customer journey.
HubSpot Launches Breeze AI Tech at INBOUND
Sep 18, 2024 · HubSpot Launches Breeze AI Tech at INBOUND. HubSpot today at its INBOUND event in Boston introduced Breeze, its new artificial intelligence technology that pwers its entire customer platform. Breeze Copilot, an AI companion to boost productivity. Breeze Agents to automate work. Breeze Intelligence to provide a complete, unified view of the ...
mPulse Acquires Zipari
Sep 13, 2024 · mPulse, a provider of Health Experience and Insights (HXI) technology, has acquired Zipari, a provider of healthcare consumer experience technology. Financial terms of the deal were not disclosed. The acquisition combines mPulse's HXI technology, which integrates health portals, omnichannel consumer engagement, and predictive analytics, with ...
Capacity Acquires Lucy, Envision, and Linc
Oct 16, 2024 · Capacity, a support automation platform provider, has acquired Lucy, Envision, and Linc, bringing the company's total number of acquisitions to eight in less than two years. Financial terms of these deals were not disclosed. "We're at an inflection point for AI, and many businesses are realizing that they need a complete platform to be ...
Salesforce Introduces Financial Services Cloud (FSC) for Insurance ...
Oct 15, 2024 · Salesforce today launched Financial Services Cloud (FSC) for Insurance Brokerages, an artificial intelligence-powered solution to help insurance brokerages automate and streamline processes like policy servicing. Built on the Salesforce Platform, this new offering will help producers and account managers at insurance brokerages deepen their ...
A Q&A with Clint Oram, SugarCRM's Co-Founder and Chief …
Sep 18, 2024 · SugarCRM is celebrating its 20th year in business in 2024. Clint Oram, its co-founder and chief strategy officer, recently gave a far-reaching interview with DestinationCRM, answering questions on everything from the impetus behind starting the company to the future for himself and SugarCRM in light of the continuing evolution of AI.
Dovetail Launches AI Customer Insights Hub
Oct 17, 2024 · Ask Dovetail, which brings customer feedback to life with an engaging, agentic AI experience. Anyone can ask questions of their insights hub directly from within Slack or Microsoft Teams and instantly receive evidence-backed answers. Configurable digests deliver regular, podcast-style audio updates directly to channels in Slack or Teams.