Interactions 2025 marked a pivotal moment in the evolution of NiCE, not just as a premier provider of customer experience ...

The growing role of AI and social media is enabling autonomous decision-making, real-time adaptability, and goal-driven ...

Studies show that marketers are cautiously investing in generative AI (GenAI) to enhance their marketing technology (martech) stacks. However, a gap between investment and understanding continues to ...

Businesses drowning in customer and employee feedback can now get straight answers — fast. The latest CRM solution from Netigate, powered by its new generative AI feature Ask AI, lets you ask ...