Marketplaces attracting lion’s share of consumer traffic, report finds
More and more consumers are using marketplaces as the jumping off point for their ecommerce journeys, essentially using them ...
Amazon Music to include Audible’s selection of audiobooks
Amazon Music Unlimited subscribers in the UK, US and Canada can now listen to one audiobook a month from Audible’s library of ...
GUEST COMMENT How AI haggling bots could shape ecommerce returns
A new trend in retail lets customers haggle directly with Artificial Intelligence-powered bots, negotiating discounts on ...
Environmentally friendly packaging just as important as next-day delivery, report finds
The newly published Global Sustainability 2024 report highlights that green packaging and delivery options concern consumers, ...
COMPANY PROFILE Aldi
As Aldi announces the return of its Bottomless Pigs in Blankets Restaurant, the newly published RetailDNA Customer Value ...
Retail Ecommerce Trends 2025 – Seamless, Personalised and Flexible with case studies on Sephora, Bang & Olufsen and Swarovski
Online shoppers demand a seamless, personalised, and flexible experience. To thrive in 2025,online retailers must meet these ...
Hurr and Deliveroo team up for on-demand fashion delivery
Luxury fashion rental service Hurr has partnered with Deliveroo, enabling customers in Central London to have partywear ...
This is Unfolded: Disrupting fashion
It is easier to change consumer behaviour than the fashion industry, believes Cally Russell, CEO, This is Unfolded. The ...
RetailDNA The Customer Value Chain Europe 2024
A new format report uses value chain-based analysis to explore the retail strategies and tools that retailers, brands and ...
CUSTOMER SPOTLIGHT Interflora – commercetools
Case Study Retail consumers expect seamless, personalized interactions — whether that’s an omnichannel offering, tailored ...
UK government to target “subscription traps”
A consultation has been launched on measures to crack down on “subscription traps” and better protect shoppers, as new data ...
Average return value hits £106, research finds
New data has shown the number of ecommerce returns increase 3% this autumn, with the average return value also increasing 7% reaching £106 – suggesting UK consumers are returning more premium items.