Above all, the best way to thank your customers is by doing what you say you’re going to do. Execute. Perform. Fix the ...

Showing genuine appreciation can go a long way in building lasting relationships with customers and clients. Small but ...

Must I sweat in my own home when chilly in-laws come for a visit? Asking Eric: Is it okay for a teen to text a ‘thank you’ ...

DEAR ABBY: Some time ago, you printed a letter from a grandmother who said she was changing her will because neither her ...

In today's Asking Eric column, R. Eric Thomas responds to a question about modern etiquette for "thank you" cards.

Our son received a birthday card from his great aunt. We told him to write her a thank-you card. He asked, “Can’t I just text ...

He should send a text and a thank-you note. Texting is his age-appropriate preferred form of communication. Sending a quick ...

Dear Eric: Our son just received a birthday card from his great aunt, which included a small amount of money. We told him to ...

When one thinks of life coaching, sophisticated, esoteric, complicated strategies come to mind. But, what if I told you that ...

Some time ago, you printed a letter from a grandmother who said she was changing her will because neither her adult children nor her grandchildren ever wrote her ...

A newly married couple is questioning their decision to not mail the groom's family thank you cards because they live in the ...

paper mosaic American flags with thank you notes for residents at Touchmark at Hardwood Groves. Students from Eagles ...