Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The ...

In an earnings call, executive Tim Wentworth conceded that locking products up might not be the best move for boosting sales.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...

Many retail stores across the Bay Area have turned to locking up commonly stolen items to prevent against shoplifting. But there is a downside to that tactic, Walgreens CEO Tim ...

Consider it a simple economic truth, one that ordinary Americans evidently knew long before CEOs: "When you lock things up ..

Walgreens says it will close five stores on the South and West sides of Chicago next month, drawing criticism from local ...

"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.