Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s decision to lock up products after reporting a 52% increase in stolen inventory has backfired, according to multiple reports.
The top executive at Walgreens lamented the loss of sales from putting items like toothpaste behind lock and key to crack ...
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...
Walgreens will close five Chicago stores next month, part of the Deerfield-based pharmacy chain’s plan to shutter 1,200 ...
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...
Walgreens improving pharmacy business and comments from the company’s CEO are convincing Wall Street that the drugstore won't ...
Walgreens' sale of its majority stake in primary and multispecialty care provider VillageMD is underway, CEO Tim Wentworth ...
The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The ...
Walgreens CEO Tim Wentworth said the company is taking "creative" steps to address shrink, which remains a challenge for its ...
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Walgreens: We Accidentally Proved Locks Are a Dumb IdeaConsider it a simple economic truth, one that ordinary Americans evidently knew long before CEOs: "When you lock things up ..
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