When you take out a federal student loan, you're assigned a servicer. This company is supposed to help you manage your loan, but you have options if they fail to do so.

Millions of borrowers are in student loan forgiveness limbo. But making the wrong move now could have costly consequences.

The student loan crisis stems from rising college costs, inadequate government oversight, complex repayment systems, and borrowers’ lack of financial education. ・Disproportionate Impact: Low-income, first-generation,