Complaints about fraud and scams, current accounts and credit cards are at record highs, according to new figures published by the Financial Ombudsman ...

The Financial Ombudsman Service (FOS) said it received 9,091 complaints in the three months from July to September, up from 6 ...

The Financial Ombudsman Service said it is seeing increasingly complex complaints with funds passing through several banks.

There’s been a 50% increase in complaints to the Financial Ombudsman Service year-on-year. This comes at a time when Chancellor Rachel Reeves has called for reforms of the service, saying it needs to ...

The Financial Ombudsman Service is set for reform, the Chancellor has announced in her inaugural Mansion House speech in ...

The government is consulting on reforming the Financial Ombudsman Service, saying that a “more proportionate approach” to ...

Martin Lewis' Money Saving Expert has warned the free and independent Financial Ombudsman Service (FOS) faces reform. BBC and ...

The Financial Ombudsman Service said it is seeing increasingly complex complaints (Alamy/PA) Fraud and scam complaints have reached the highest quarterly level recorded by the Financial Ombudsman ...

Sudden and significant increases in complaints can cause firms to struggle to effectively respond, delaying any customer ...

The Financial Conduct Authority and the Financial Ombudsman Service have jointly launched an appeal for views from firms and ...

The Financial Ombudsman Service (FOS) and Financial Conduct Authority (FCA) have released a joint call for input in a move to ...