Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.

Security awareness training helps develop an information security mindset in your workforce, equipping employees with the ...

HR professionals, managers, and frontline employees all agree that the quality of on-the-job training has declined.

Lonnie Fritz, Construction Industries - Caterpillar Inc., discusses what it takes to create of culture of safety around job ...

I showcased how you can use Environment Variables to dynamically retrieve secrets straight from Azure Key Vault, and pass it ...

Google's April-announced Google Vids, an AI-powered video creation tool, is now rolling out to Google Workspace users. Vids ...

Unlock SharePoint's advanced features to enhance site management and boost team collaboration. Discover tips for effective ...

Udemy Online education giant Udemy offers Microsoft Excel courses for all levels and lifetime access to instruction videos and other ... 102 provides intermediate training, and Microsoft Excel ...

Japan's long wait for a title ended after 15 years as the new intermediate class Champion was crowned in Thailand, and he speaks to the media about his incredible achievement ...

Each month, many funny videos are posted to every corner of the internet — from the platform formerly known as Twitter, Instagram, Vimeo, TikTok, and sometimes other weird places we’ll have ...