Workers spend almost four hours per day on average communicating through email, instant messaging, and video or phone calls, according to a 2023 survey from Zoom. Alison Wood Brooks, author of Talk: ...
You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...
You know that moment when someone says the exact wrong thing at the exact wrong time? It’s not just awkward—it’s costly. Because as, communication expert and Exactly What to Say author Phil M. Jones ...
In today’s polarized climate, political talk seems to pop up everywhere—even at work. But while some conversations can create connection, political discussions in professional settings can carry ...