It has been over three months since Starbucks reversed its open-door policy, requiring customers to make a purchase to use the coffee chain’s bathrooms, internet, get water, and use the chain ...

It also simplified its menu by removing some underperforming items and reversed its open-door restroom policy as part of the "Back to Starbucks" strategy instituted by Brian Niccol, who became ...

Reversed in January, some employees feel the policy reversal puts even more of a strain on already overworked and underpaid staff members.