Complaints about fraud and scams, current accounts and credit cards are at record highs, according to new figures published by the Financial Ombudsman ...

There’s been a 50% increase in complaints to the Financial Ombudsman Service year-on-year. This comes at a time when Chancellor Rachel Reeves has called for reforms of the service, saying it needs to ...

The government is consulting on reforming the Financial Ombudsman Service, saying that a “more proportionate approach” to ...

Issues with mass financial complaints to be put under spotlight - Sudden and significant increases in complaints can cause ...

The Financial Ombudsman Service said it is seeing increasingly complex complaints with funds passing through several banks.

The Financial Ombudsman Service is set for reform, the Chancellor has announced in her inaugural Mansion House speech in ...

The club has over 2,500 individual members, comprising bodyshop owners/mangers, estimators, senior insurance and accident management professionals, trade body and supplier personnel.

The Financial Conduct Authority and the Financial Ombudsman Service have jointly launched an appeal for views from firms and ...

The system for handling UK financial services complaints is to be overhauled to avoid more costly “mass redress events” in the latest sign of how politicians are pushing to ease the regulatory burden ...

The U.K. Financial Conduct Authority has published a consultation on further temporary changes to handling rules for motor finance complaints. The ...

The Financial Ombudsman Service (FOS) has suggested it expects to see cost of living pressures drive another surge in consumer complaints over the next year. In a sign the crisis is far from over ...

The Financial Ombudsman Service (FOS) said it received 9,091 complaints in the three months from July to September, up from 6 ...