The Financial Ombudsman Service said it is seeing increasingly complex complaints with funds passing through several banks.

Consumer complaints about fraud and scams soared to a record high last quarter as social media platforms face mounting calls ...

Complaints about fraud and scams, current accounts and credit cards are at record highs, according to new figures published by the Financial Ombudsman ...

There’s been a 50% increase in complaints to the Financial Ombudsman Service year-on-year. This comes at a time when Chancellor Rachel Reeves has called for reforms of the service, saying it needs to ...

The government is consulting on reforming the Financial Ombudsman Service, saying that a “more proportionate approach” to ...

The Financial Ombudsman Service is set for reform, the Chancellor has announced in her inaugural Mansion House speech in ...

The Financial Conduct Authority and the Financial Ombudsman Service have jointly launched an appeal for views from firms and ...

The system for handling UK financial services complaints is to be overhauled to avoid more costly “mass redress events” in the latest sign of how politicians are pushing to ease the regulatory burden ...

The U.K. Financial Conduct Authority has published a consultation on further temporary changes to handling rules for motor finance complaints. The ...

The Financial Ombudsman Service (FOS) and Financial Conduct Authority (FCA) have released a joint call for input in a move to ...

The Financial Ombudsman Service (FOS) said it received 9,091 complaints in the three months from July to September, up from 6 ...