Verizon, SOS and Downdetector heat map
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Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of what happened, and what you should do now.
Following a seven-hour network outage, Verizon will offer impacted customers a $20 credit, the company confirmed to USA TODAY.
More than 180,000 people have reported having connectivity problems with their Verizon devices, according to Downdetector
Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.
Verizon customers experienced a mobile service outage across the nation on Wednesday. More than 180,000 unconfirmed reports were made to Downdetector, peaking in the early afternoon. The hotspot map showed most of the reports coming from City,
8hon MSN
After Verizon went down, customers were furious. Verizon’s response is a lesson for every business
Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans.