Forbes contributors publish independent expert analyses and insights. Steven covers accessibility and assistive technologies. Some six months later, earlier this month I connected with Starbucks’ head ...
How can a brand look through the lens of its customers, employees, and partners? The short answer is to chart their end-to-end journeys and interactions and look for pain points and opportunities. But ...
Forbes contributors publish independent expert analyses and insights. Chief Analyst & CEO, NAND Research. Nearly every enterprise infrastructure is based on a hybrid cloud architecture. While flexible ...