Salesforce Listen Labs acquisition talks signal the CRM giant is chasing a 50 million-person qualitative interview panel as a ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced it has completed its acquisition of Fin, formerly Intercom, an industry-leading customer agent company. The close of the acquisition ...

Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest ...

Salesforce, a cloud-based customer relationship management company, is reportedly in talks to acquire AI customer research ...

Customer relationship management provider, Salesforce has integrated with Zendesk, a help desk software provider, to create Zendesk for Salesforce, a tool designed to improve the customer help ...

Discover the latest features in Salesforce's new editions, including enhanced AI capabilities and collaboration tools ...

Salesforce is jumping into the AI agent world with a new service that builds on the company's Einstein platform for AI. The new Einstein Service Agent is a generative AI-powered self-service ...

Salesforce on Monday announced the acquisition of Fin, an AI customer service platform, as it moves to help companies become agentic enterprises in a next move that ties customer service to media ...

Peeklogic has expanded its Salesforce solutions for fintech and financial services companies, strengthening its ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...