Are you addicted to your phone? How would you feel if you lost or broke it? You'd be distraught according to research by Geek Squad We love our phones. Even when we're in social situations, like a ...

Richfield-based electronics giant Best Buy Company announced Tuesday that its tech support division, Geek Squad, has launched a program that will target the small business market. Through its Geek ...

This comes less than two weeks after iFixit called it quits with official Samsung repairs. Effective June 17, iFixit will no longer partner with Samsung on repair parts and guides, in part because it ...

Best Buy's Geek Squad is ending its Samsung Authorized Service Provider (ASP) program, which allows retailers to repair Samsung phones with real parts, equipment, and training. This decision follows ...

Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

I hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care of the current bill. The rep took my ...

A new scam reportedly from a group called 'Geek Squad' is targeting Internet users and could put your personal data at risk. The cyberattack involves a phishing scam where criminals pretend to be Best ...

Debbie Casey was at her computer when the first email arrived, telling her she needed to act now if she wanted to cancel her $400 Geek squad subscription. Debbie Casey was at her computer when the ...