Leaders have strong opinions and are used to sharing them. Earlier in my career, I viewed brainstorming sessions as an opportunity for a little healthy competition – to get everyone excited and ...

A few weeks ago, a friend called me to chat. While our children attend different schools, we often call one another to connect (and sometimes vent) about issues we—or our kids—are experiencing. “My ...

The most expensive leadership mistake isn't a bad strategic decision—it's failing to listen effectively. Harvard Business School reports that when employees feel genuinely heard at work, they ...

The art of proper questioning has become lost in today's world, resulting in poorer decision-making. Great listeners know to avoid making assumptions, instead using powerful questions to understand ...

Forbes contributors publish independent expert analyses and insights. I write about navigating the unspoken rules in today’s workplace. In today’s fast-paced and dynamic work environment, the ability ...

“It would be hard to name a more valuable pedagogical accomplishment than the mastery of questioning, listening, and response: three teaching skills as linked, though distinct, as the panels of a ...

She did her work experience in a hotel and worked as a waitress because she says: hice mis prácticas laborales en un hotel donde trabajé como camarera. She had to serve breakfast to customers and wash ...