THE JOB AT A GLANCE: Senior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring ...

IT services are delivered to the company by multiple IT Service Providers (ITSPs). They are responsible for the services as outlines in their Service Level agreements (SLAs). The Service Delivery ...

Improving the way services are delivered and consumed, NetScout Systems has unveiled nGenius Service Delivery Manager, a real-time service dashboard. The new solution is said to deliver timely and ...

Listen to the podcast. Download the podcast. Find it on iTunes/iPod and Podcast.com. Sponsor: Hewlett-Packard. Read a full transcript of the discussion. When people think of Software as a Service ...

Relational database specialist RDB Consulting has appointed Siphokazi Zamxaka as its Service Delivery Manager. Before joining RDB, Zamxaka was a business development manager at consulting firm, Idol.

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

Do you know how IT Service Management processes work? Do you value long-term business relationships and networks? Can you manage multiple priorities and work effectively under pressure? Then we are ...

For our customer, the European Space Agency (ESA), we are seeking an experienced IT Service Delivery Manager with wide managerial and technical knowledge on the operation of IT services to work at ESA ...