Faculty members at colleges and universities around the country are grappling with how to address potentially sensitive topics such as race and ethnicity, sexual assault, gender and sexuality, ...

COURTESY means a lot to me. I am keenly aware when someone fails to say please or thank you. Waiters or clerks who ignore me or respond snippily do so at their peril. My children know well my glare ...

Incivility in the OR: How hospitals, nurse managers and front-line nurses should respond Incivility and bullying in the operating room is a common but dangerous problem. According to an article in the ...

When people are rude to their coworkers or treat them badly, they probably don't realize the unintended victims in that encounter could be the coworkers' children. Women who experience incivility in ...

Filipinos are known for spontaneity, quickness to smile and great hospitality. Kind and gentle, it is difficult to say no directly or correct people publicly. Instead, Filipinos would rather keep ...

Research shows rudeness at work is rampant, and it’s on the rise. In 2011, half of the workers surveyed said they were treated rudely at least once a week - up from a quarter in 1998. New research ...

We’re often told, “Don’t bring your home problems to the office”, or conversely, to not bring work stresses home. But in today’s era of multitasking, flexible working and 24/7 contact, is it really ...

Add Yahoo as a preferred source to see more of our stories on Google. See if you can spot the common thread in each of these examples from recent headlines: Someone callously films the aftermath of a ...

Debates about civility tend towards the extremes. We assume that young people are ruder, that technology is making us thoughtless or that Britain is in moral decline. Newspapers are full of alarmist ...