The Internal Revenue Service is asking tax professionals to refrain from directing their clients to call the IRS’s e-help desk, saying that it is causing longer hold times on the phone line, which is ...

The Internal Revenue Service said Friday that it is shutting down its Practitioner Priority Service line, the e-Services Help Desk, as well as the e-Services FIRE and AIR system help desks, until ...

The Internal Revenue Service is eliminating the extended weekday hours, Saturday and President’s Day availability of its e-help desk service due to budget cuts. “Due to budget restrictions, extended ...

Despite the IRS’ progress in its E-Help desk, customer service efficiency still needs improvement, the agency’s Office of the Inspector General said. Despite the IRS’ progress in its E-Help desk since ...

WASHINGTON – The IRS today warned all e-Services users to beware of a new phishing scam that tries to trick tax professionals into “signing” a new agreement. The scam seeks to steal passwords and data ...

The Internal Revenue Service has made some moves to help tax professionals register for its e-Services online applications. Internal Revenue Service federal building Washington DC USA In an email to ...

The IRS notified tax practitioners and taxpayers who use many IRS e-services that it is strengthening the authentication process for identifying users and that the new, more stringent procedures will ...