WPRI 12

Citizens Bank to reimburse all fees associated with technical issue

LINCOLN, R.I. (WPRI) — Citizens Bank said Thursday they have resolved a technical issue that caused duplicate transactions on some customer accounts. A number of customers reached out to 12 News on ...
CBS News

Citizens Bank customers stunned by overdrawn accounts, missing money due to 'glitch'

BOSTON – Hundreds of Citizens Bank customers and potentially more were greeted Wednesday morning by overdrawn checking accounts and hundreds to thousands of dollars missing. Pilar Coelho of Lincoln, ...
WPRI 12

Citizens Bank working to fix issue causing customers’ accounts to be overdrawn

LINCOLN, R.I. (WPRI) — When Pilar Coelho of Lincoln checked her Citizens Bank account Wednesday morning, she was shocked to find it was overdrawn by $125. “When I looked at the charges, I noticed an ...
Finextra

RBS Citizens overhauls customer touchpoints

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. The convenience of "paperless banking" is now available in Citizens Bank ...