Something strange is happening in the aisles of America's biggest retailer. Walk into certain Walmart locations today and you might notice something absent, something that seemed like the future of ...

Dollar General removed self-checkout from 12,000 stores this spring as the company fights retail theft and other kinds of inventory loss.

Walmart is joining the ranks of retailers rethinking self-checkout, with the industry giant in the process of removing the self-service lanes at a store in Missouri. The return to registers staffed by ...

If you want to use the self-checkout lane at some Walmart stores, you might need to fork out $12.95 per month, or $98 per year, for a Walmart+ subscription. That’s because some Walmart stores are ...

The California Senate is considering a bill that would prohibit retailers from offering self-checkout unless several conditions are met.

“I can’t wait to use that self-checkout machine,” said no one, ever. When they were first rolled out in 1986 at Atlanta-area Kroger grocery stores, self-checkout machines were hailed as a “revolution ...

Costco has been testing checkout technology it hopes will speed up the checkout process, something members rank as one of their significant concerns with the warehouse retailer. CEO Ron Vachris said ...

Researchers analyzed the checkout lanes in 102 food stores in Davis, Sacramento, Oakland and Berkeley, California. The study was published in Current Developments in Nutrition. We’ve all been there: ...

Julie Domina loathes self-checkout. The 50-year-old real estate agent says they glitch too often and worries the technology is making checkout more difficult for the elderly and visually impaired. And ...

The path to purchase has become increasingly digital-first in recent years. As more commerce takes place online, businesses have had to invest more into their e-commerce capabilities. At the same time ...

This creates both time pressure (feeling rushed) and social pressure (feeling judged), two factors that can make customers feel bad. As a result, they are less likely to experience a positive emotion ...