Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

In today's fast-paced business environment, effective decision making and problem-solving are essential skills for leaders. With an abundance of data, complex team dynamics and constant pressure to ...

Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...

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Opinions expressed by Digital Journal contributors are their own. “The solutions we have today will soon not be enough to provide unparalleled customer satisfaction. Information technology continues ...

Dutch startup TheyDo has raised $34mn to solve “the biggest business problem” of the century: scaling customer journeys. Founded in 2019, the company produces a live platform that provides actionable ...

Supply chains face numerous risks and disruptions, from geopolitical conflict to extreme weather events, labor disputes, and beyond. More than ever, supply chain professionals need creative thinking ...

Hilton's CEO said there's one surefire way to build loyalty with a customer. Christopher Nassetta, the executive who has held the hotel chain's reins since 2007, said solving problems for his guests ...

NEW YORK--(BUSINESS WIRE)--Macmillan Learning, a privately-held, family-owned digital learning company today shared early findings from two semesters of testing its AI Tutor within Achieve, their ...

Every product manager knows the sting of launching a feature that falls flat. Hours of engineering, design, and testing can vanish into obscurity if the problem wasn’t worth solving. The antidote is ...

With returns siphoning off a staggering $743 billion from retailers’ bottom lines in 2023, it’s clear that the industry’s approach needs an overhaul. But instead of leaning on rigid policies that risk ...