AWS expanded Amazon Connect into four agentic AI tools for supply chain, hiring, customer service, and healthcare workflows, ...

AWS is expanding line of Amazon Connect business apps into a suite of agentic AI products, including new tools for supply ...

AWS acquired NLX to bring no-code conversational AI into Amazon Connect — targeting the engineering bottleneck slowing enterprise CCaaS deployments.

It has been just under a decade since Amazon Web Services Inc. launched Amazon Connect, taking its own internal contact ...

Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded ...

Amazon Connect is now the agentic AI-powered foundation for three new solutions and one familiar contact center offering.

TL;DRAWS launched AI-powered business applications, Connect Decisions for supply chain, Connect Talent for recruitment, joining Connect Health from March, entering the $300B SaaS market against ...

AWS is expanding line of Amazon Connect business apps into a suite of agentic AI products, including new tools for supply chain planning and high-volume hiring built on Amazon’s own operational ...

Amazon Web Services has introduced Amazon Connect Talent, an AI-powered platform that conducts voice interviews, scores candidates, and streamlines high-volume recruitment. Targeted at large-scale ...

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...

Amazon Connect is now a set of four modules, a new AI assistant launches and a partnership with OpenAI is enhanced.