Despite being in development for about eight years, Concord's potential legacy was cut short when its servers went offline just two weeks after launch - and according to Sony's president and vice president, the company has learned quite a bit from the ...

"With regards to new IP, of course, you don’t know the result until you actually try it," he said. "We probably need to have a lot of gates, including user testing or internal evaluation, and the timing of such gates. And then we need to bring them forward, and we should have done those gates much earlier than we did.

Sony’s COO and CFO Hiroki Totoki reflects on Concord’s colossal failure. He says Playstation needs detailed user testing to prevent such situations in future live service multiplayer IP, which the company still has plans for.