Residents of a tiny North Carolina town that was almost totally destroyed by Hurricane Helene fending for themselves after FEMA told them that a “road closed” sign is an insurmountable obstacle for the agency to navigate.

Just over a week since Hurricane Helene devastated the North Carolina mountains, leaving more than 110 dead, state officials released detailed video of massive damage in Bat Cave, a community in Henderson County that was hit by “heavy destruction” during the flooding.