Mouse cursor is not showing up on screen and touchpad is unresponsive. I turned on the setting to show the location of the cursor when you press the control key and the flashing indicator does not move in response to the touchpad. The touchpad is enabled. I tried restarting my laptop, updating the...
Friends, I have an Hp all in one 24" pc. I did an update & since that, my computer will turn on, the Webcam searches for me, & the tone plays that its rebooting but the hp logo or windows never comes on the screen. The screen stays black. You can see the lights on behind it but you can't see your cu...
I have an HP Pavilion laptop and for the last month, I have been periodically dealing with the cursor disappearing. Meaning, I cannot use the touch pad to control the cursor, and no cursor will appear on the screen. I have tried all of the normal troubleshooting tips, like pressing Ctrl to see where...
Follow the on-screen installation instructions to finish the updates and then check whether the lost cursor or mouse not working issue persists on your Windows 10 laptop or desktop PC.
Hi @Bhavana6, Welcome to the HP Support Community. Thank you for posting your query. I will be glad to assist you. I understand you're experiencing an issue with the mouse cursor on your Laptop. To understand the issue and help you, please share the details listed below: Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post ...
I understand your HP 14-ep0000 laptop powers on but shows a black screen with no cursor. Let's walk through a few steps to help resolve this and guide you on how to get in touch with HP Support for repair. Perform a Hard Reset This helps clear any temporary hardware glitches: Turn off the laptop completely.
Let’s walk through a step-by-step troubleshooting plan to help isolate and potentially resolve the black screen issue on your HP All-in-One. Since you've already done diagnostics and a system reset, we'll go deeper into hardware and system-level checks.
